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Printers ·

Your printer will not print?

Try these four simple checks before calling a technician.

Simple steps. Help close to you.

1. Check the paper

Make sure paper is correctly loaded and no sheet is jammed. Switch the printer off before gently removing jammed paper; do not force it.

2. Check ink or toner

An empty or incorrectly fitted cartridge can stop printing. Check the levels and make sure cartridges are properly installed.

3. Restart the printer

Turn it off, wait 30 seconds, then turn it back on.

4. Check the connection

For Wi-Fi, connect the printer and computer to the same network. For USB, check that the cable is securely connected.

The EDO1 tip

Sometimes a few simple checks are enough. Regular care can also help your printer last longer.

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