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Digital security ·

Fake text messages and online scams: how to protect yourself

A message says your parcel could not be delivered? Avoid suspicious links. Check through official channels and protect your information.

Simple steps. Help close to you.

The EDO1 tip of the day – No. 3

“Your parcel could not be delivered. Click here to confirm your address.” Have you received a message like this? It could be a phishing attempt designed to steal personal or banking information.

1. Do not open suspicious links

Do not click suspicious links received by text message or email.

2. Check directly with the organisation

Open your bank’s or delivery company’s official website or app yourself, without using the link in the message.

3. Protect confidential information

Never enter passwords, security codes or banking details on a suspicious page.

Have you already clicked?

If you only opened the page, close it without entering anything.

If you shared a password, change it immediately through the official website. Change it on any other accounts where you use the same password.

If you shared banking information, contact your bank immediately using its official contact details.

The EDO1 tip

Your digital security starts with good habits. If you need help, EDO1 provides support at home in Fribourg and nearby.

Find this tip and more practical advice on our website and Facebook page. Keep following us!

Further information: recommendations from the Swiss National Cyber Security Centre (NCSC) ↗

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